CONTACT CENTRE OPERATIONS LEVEL 2 (CALL CENTRE)

Branch: Kingston, Spanish Town, Ocho Rios, Montego bay, St. Elizabeth & Online

Course Outline:

City & Guilds Reference Number
Unit Accreditation Number (UAN)
Title
Level
Credit Value
Unit Aim
Relationship to NOS, other qualification and frame works
Endorsement by a sector or other appropriate body
Information on assessment
Learning outcomes which are comprised of a number of assessment criteria
Notes for guidance.

Duration: 3 months

Cost: $17,000

CERTIFICATION : Local, City & Guilds

Free courses Offered/top up: ABE making the move to work

Courses Offered

Distinction College is an approved City and Guilds Center, the leading skills development organisation, with the ability to issue qualifications that are highly valued by employers across the world, helping individuals develop their talents and abilities for career progression.